Connect Helpwise and sotellus to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

sotellus

Automatically do this!

Enable Integrations or automations with these events of Helpwise and sotellus

Enable Integrations or automations with these events of Helpwise and sotellus

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for Helpwise

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Frequently Asked Questions

How do I start an integration between Helpwise and sotellus?

To start, connect both your Helpwise and sotellus accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in sotellus (or vice versa).

Can we customize how data from Helpwise is recorded in sotellus?

Absolutely. You can customize how Helpwise data is recorded in sotellus. This includes choosing which data fields go into which fields of sotellus, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and sotellus?

The data sync between Helpwise and sotellus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to sotellus?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and sotellus?

Yes, you can set conditional logic to control the flow of data between Helpwise and sotellus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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sotellus

About sotellus

SoTellUs is a video review platform which allows you to collect reviews from anywhere online.

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