
When this happens...

Automatically do this!
Create Customer
Create Redemption
Find Voucher
List Customers
Get Not Cancelled Redemptions
List Invalid Redemptions
Get All Cancelled Redemptions
List Project Integrations
List Project Subscriptions
List Users
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new voucher is created.
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.
Create a Customer
Pass redemption data and get discount data back to your app.
Find voucher by campaign metadata.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Helpwise and Vouchery accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Vouchery (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Vouchery. This includes choosing which data fields go into which fields of Vouchery, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Vouchery typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Vouchery. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreVouchery is a comprehensive platform designed to streamline the creation, management, and optimization of promotional campaigns and vouchers. It offers businesses the tools to enhance customer engagement and drive sales through targeted promotions.
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