Connect Helpwise and Woodpecker to Build Intelligent Automations
Ready to use Helpwise and Woodpecker automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Email Opened
Triggers when a prospect opens the email.
Prospect Interested
Triggers when a prospect is marked as INTERESTED.
Prospect Maybe Later
Triggers when a prospect's interest level is marked as MAYBE LATER.
Prospect Not Interested
Triggers when a prospect is marked as NOT INTERESTED.
Manual Task Created
Triggers when a manual task of any type is created.
Manual Task Done
Triggers when a manual task is marked as done.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Blacklist Domain
Blocks a domain to automatically stop all ongoing and future messages to prospects within that domain.
Create/Update Prospect
Adds a new prospect or Updates existing prospect in the list of Prospects.
Create or Update Prospect in Campaign
Adds a new prospect or updates existing prospect in a specific campaign by email
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Frequently Asked Questions
To start, connect both your Helpwise and Woodpecker accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Woodpecker (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Woodpecker. This includes choosing which data fields go into which fields of Woodpecker, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Woodpecker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Woodpecker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Woodpecker
Woodpeaker is a tool designed to streamline and automate your email outreach campaigns, making it easier to connect with potential clients and partners. It offers features such as personalized email sequences, follow-ups, and analytics to enhance your communication strategy.
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