IntegrationsHeltarZendesk Support
Heltar + Zendesk Support

Connect Heltar and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Heltar

When this happens...

Choose an Action

Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Campaign

New Campaign

Triggers when a new campaign is created

New Client

New Client

Triggers when a new client is created

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

Do thisActions

Action is the task that follows automatically within your Heltar integrations.

List All Campaigns

List All Campaigns

Retrieve the list of all campaign

List All Clients

List All Clients

Retrieve the list of all clients

List All Templates

List All Templates

Retrieve the list of all templates

Create Campaign

Create Campaign

Creates a new campaign

Create Client

Create Client

Creates a new client

Fetch Client Messages

Fetch Client Messages

This will fetch all the messages of a particular client.

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Frequently Asked Questions

How do I start an integration between Heltar and Zendesk Support?

To start, connect both your Heltar and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Heltar triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Heltar is recorded in Zendesk Support?

Absolutely. You can customize how Heltar data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Heltar and Zendesk Support?

The data sync between Heltar and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Heltar to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Heltar and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Heltar and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Heltar

About Heltar

Heltar is a cutting-edge platform designed to revolutionize the way businesses manage their operations and enhance productivity. With a focus on seamless integration and user-friendly interfaces, Heltar provides tools and solutions that cater to various business needs, ensuring efficient workflow management and improved collaboration.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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