Integrations Heroku Freshchat Classic
Heroku + Freshchat Classic

Connect Heroku and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Heroku

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Enable Integrations or automations with these events of Heroku and Freshchat Classic

Enable Integrations or automations with these events of Heroku and Freshchat Classic

Actions

Get Account Info

Get Account Info

Get account information.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

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Frequently Asked Questions

How do I start an integration between Heroku and Freshchat Classic?

To start, connect both your Heroku and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Heroku triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Heroku is recorded in Freshchat Classic?

Absolutely. You can customize how Heroku data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Heroku and Freshchat Classic?

The data sync between Heroku and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Heroku to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Heroku and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Heroku and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Heroku

About Heroku

Heroku is a cloud platform that enables companies to build, run, and operate applications entirely in the cloud. It provides a range of services for deploying, managing, and scaling apps, making it easier for developers to focus on writing code without worrying about infrastructure.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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