
When this happens...
Change Plan

Automatically do this!
Find Tickets
Add Comment to Ticket
Add Tags to Ticket
Create a User
Remove Tag From Ticket
Update Ticket
Create Ticket
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When this happensTriggers
A trigger is an event that starts a workflow.
Tiggers when there is change in plan.
Runs when a new user is created in Zendesk Support.
Runs when a new group is created in Zendesk Support.
Runs when an existing ticket is updated.
Runs when a new view is created in Zendesk Support.
Runs when a new ticket is created in Zendesk Support.
Action is the task that follows automatically within your Hotmart integrations.
Get all sales price.
Get all products.
Finds existing tickets that match your search query.
Adds a comment to an existing ticket.
Adds multiple tags to an existing ticket by ticket ID.
Creates a new user in Zendesk Support.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your Hotmart and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Hotmart triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Hotmart data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Hotmart and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hotmart and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Hotmart is a comprehensive platform designed for digital product creators and entrepreneurs to sell, manage, and promote their products online. It offers tools for payment processing, marketing, and analytics to help users grow their business.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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