Connect Hume.ai and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Tool
New Prompt
Update Tool
Update Prompt
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Tool
Trigger When new Tool is Created.
New Prompt
Trigger When new Prompt is Created.
Update Tool
Trigger When an existing Tool is Updated.
Update Prompt
Trigger When an existing Prompt is Updated.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
Do thisActions
Action is the task that follows automatically within your Hume.ai integrations.
Create Prompt
Creates a Prompt.
Text To Speech
Convert your Text Message into Speech.
Create Tool
Creates a Tool
Delete Tool
Delete an Existing Tool.
Update Tool Name
Update an Existing Tool.
Delete Prompt
Delete an Existing Prompt.
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Frequently Asked Questions
To start, connect both your Hume.ai and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Hume.ai triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Hume.ai data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Hume.ai and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hume.ai and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hume.ai
Hume.ai is a platform that leverages artificial intelligence to analyze and interpret human emotions and expressions. It provides tools and APIs for developers to integrate emotion recognition capabilities into their applications, enhancing user interaction and experience.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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