Connect inMobile - SMS gateway and Help Scout to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for inMobile - SMS gateway
Choose an Action
Automatically do this!
Delete Customer
Create Email
Delete Email
Create Phone
Ready to use inMobile - SMS gateway and Help Scout automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your inMobile - SMS gateway integrations.
Create or Update Contact
Create a new record or update an existing one in your app
Add phone number to Blacklist
After this, you will not be able to send SMS messages to the mobile number.
Delete a Contact
Delete a contact from inMobile.
Remove Phone Number From Blacklist
Remove a phone number from the blacklist.
Send SMS Message
Send an SMS message to one or more recipients.
Send SMS using SMS templates
Send an SMS using a saved template
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Frequently Asked Questions
To start, connect both your inMobile - SMS gateway and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in inMobile - SMS gateway triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how inMobile - SMS gateway data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between inMobile - SMS gateway and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between inMobile - SMS gateway and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About inMobile - SMS gateway
inMobile is a powerful SMS gateway service that enables businesses to efficiently manage and send SMS communications. Ideal for marketing campaigns, customer notifications, and transactional messages, inMobile offers robust features for seamless SMS integration.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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