Connect inMobile - SMS gateway and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for inMobile - SMS gateway
Choose an Action
Automatically do this!
Find Tickets
Add Comment to Ticket
Add Tags to Ticket
Create a User
Remove Tag From Ticket
Update Ticket
Create Ticket
Ready to use inMobile - SMS gateway and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User Created
Runs when a new user is created in Zendesk Support.
New Group Created
Runs when a new group is created in Zendesk Support.
Ticket Updated
Runs when an existing ticket is updated.
New View Created
Runs when a new view is created in Zendesk Support.
New Ticket Created
Runs when a new ticket is created in Zendesk Support.
Do thisActions
Action is the task that follows automatically within your inMobile - SMS gateway integrations.
Create or Update Contact
Create a new record or update an existing one in your app
Add phone number to Blacklist
After this, you will not be able to send SMS messages to the mobile number.
Delete a Contact
Delete a contact from inMobile.
Remove Phone Number From Blacklist
Remove a phone number from the blacklist.
Send SMS Message
Send an SMS message to one or more recipients.
Send SMS using SMS templates
Send an SMS using a saved template
Know More About InMobile and Zendesk Support Integrations
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Frequently Asked Questions
To start, connect both your inMobile - SMS gateway and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in inMobile - SMS gateway triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how inMobile - SMS gateway data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between inMobile - SMS gateway and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between inMobile - SMS gateway and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About inMobile - SMS gateway
inMobile is a powerful SMS gateway service that enables businesses to efficiently manage and send SMS communications. Ideal for marketing campaigns, customer notifications, and transactional messages, inMobile offers robust features for seamless SMS integration.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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