Connect Infinity and Groove
Integrate Infinity with Groove to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Infinity + Groove flows
Start from a real workflow other teams are already running.
Choose a trigger
Infinity
When this happens...
New Member
New Attributes
New Item
Choose an action
Groove
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Create New in Groove when New Member in Infinity
Use this flowChange Ticket State in Groove when New Member in Infinity
Use this flowReopen Ticket in Groove when New Member in Infinity
Use this flowClose Ticket in Groove when New Member in Infinity
Use this flowChange Assigned Agent in Groove when New Member in Infinity
Use this flowCreate New in Groove when New Attributes in Infinity
Use this flowChange Ticket State in Groove when New Attributes in Infinity
Use this flowReopen Ticket in Groove when New Attributes in Infinity
Use this flowClose Ticket in Groove when New Attributes in Infinity
Use this flowChange Assigned Agent in Groove when New Attributes in Infinity
Use this flowSupported Triggers & Actions
Everything you can automate between Infinity and Groove.
When this happensTriggers
A trigger is an event that starts a workflow.
New Member
Triggers when a new member is invited in startinfinity.
New Attributes
Triggers when a new attributes is created.
New Item
Triggers when a new item is created.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Do thisActions
Action is the task that follows automatically within your Infinity integrations.
Get a board
Gets a board in one of your workspaces.
Find a folder
Find a folder in one of your boards.
Get a member
Gets a member of one of your workspace.
File Upload
Upload a file from URL to the workspace
Create a New Comment
Create a new comment on specific item.
Create a New Folder
Create a new folder in a workspace,board or optionally as child of another folder
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Infinity
Startinfinity is a flexible project management tool designed to help teams organize and prioritize their work in a customizable, collaborative online space
Learn moreSimilar apps
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Infinity and Groove accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Infinity and Groove as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Groove. No coding required.
Yes. You can set up a workflow where Infinity triggers actions in Groove, and a separate workflow where Groove triggers actions in Infinity. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Infinity and Groove. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Infinity and Groove integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
