
When this happens...

Automatically do this!
Create Post
Create Discourse User
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When this happensTriggers
A trigger is an event that starts a workflow.
Retrieve posts created on the Discourse forum since the specified recent time (returns posts from the last N minutes).
Action is the task that follows automatically within your Infobip integrations.
Send SMS message.
Create a new person profile with contact info and optional attributes.
Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.
Add a post to Discourse — reply to an existing topic or start a new topic with a title and category.
Create a new Discourse user account with name, email, username, and password. Optionally activate and approve the account; returns confirmation or activation instructions.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Infobip and Discourse accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in Discourse (or vice versa).
Absolutely. You can customize how Infobip data is recorded in Discourse. This includes choosing which data fields go into which fields of Discourse, setting up custom formats, and filtering out unwanted information.
The data sync between Infobip and Discourse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Infobip and Discourse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.
Learn MoreDiscourse is a modern forum solution that facilitates community discussions, Q&A, and social interactions. It offers a range of features including real-time notifications, moderation tools, and customizable themes to enhance user engagement.
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