
When this happens...

Automatically do this!
Create a Document
Update a Document
Enable Integrations or automations with these events of Infobip and Document360
Send SMS message.
Create a new person profile with contact info and optional attributes.
Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.
Creates a new document
Updates the details of the document by it's id.

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To start, connect both your Infobip and Document360 accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in Document360 (or vice versa).
Absolutely. You can customize how Infobip data is recorded in Document360. This includes choosing which data fields go into which fields of Document360, setting up custom formats, and filtering out unwanted information.
The data sync between Infobip and Document360 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Infobip and Document360. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.
Learn MoreDocument360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.
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