Connect Infobip and SupportBee to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Infobip
Choose an Action
Automatically do this!
- Request a new Action for SupportBee
Enable Integrations or automations with these events of Infobip and SupportBee
Enable Integrations or automations with these events of Infobip and SupportBee
Actions
Send SMS Message
Send SMS message.
Create a Person
Create a new person profile with contact info and optional attributes.
Create a Company
Create a new company record in Infobip with optional details such as notes, country, region, account manager, customer stage, industry, VAT number, tags, and custom attributes.
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Frequently Asked Questions
To start, connect both your Infobip and SupportBee accounts to viaSocket. Once connected, you can set up a workflow where an event in Infobip triggers actions in SupportBee (or vice versa).
Absolutely. You can customize how Infobip data is recorded in SupportBee. This includes choosing which data fields go into which fields of SupportBee, setting up custom formats, and filtering out unwanted information.
The data sync between Infobip and SupportBee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Infobip and SupportBee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Infobip
Infobip offers omnichannel engagement solutions for businesses to simplify customer communication, enhance CX, and grow securely and reliably.
Learn MoreAbout SupportBee
SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.
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