Enable Integrations or automations with these events of innoChat and ServiceNow
Send a text message to a chosen InnoChat session and receive the chatbot's reply.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your innoChat and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in ServiceNow (or vice versa).
Absolutely. You can customize how innoChat data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.
The data sync between innoChat and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between innoChat and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn MoreServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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