Connect innoChat and topdesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for innoChat
Choose an Action
Automatically do this!
- Request a new Action for topdesk
Enable Integrations or automations with these events of innoChat and topdesk
Enable Integrations or automations with these events of innoChat and topdesk
Actions
Send Message
Send a text message to a chosen InnoChat session and receive the chatbot's reply.
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Frequently Asked Questions
To start, connect both your innoChat and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in topdesk (or vice versa).
Absolutely. You can customize how innoChat data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.
The data sync between innoChat and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between innoChat and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About innoChat
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn MoreAbout topdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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