Integrate Instagram for Business with Heartbeat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Publish Instagram Story to Instagram for Business when New Event in Heartbeat
Send DM Message on Instagram for Business when New Event in Heartbeat
Reply to Comment on Instagram for Business when New Event in Heartbeat
Hide/Unhide the Comment in Instagram for Business when New Event in Heartbeat
Send DM Private Reply from Comment on Instagram for Business when New Event in Heartbeat
Start from a real workflow other teams are already running.
Instagram for Business
When this happens...
New Comment
New DM
New Media Is Posted to My Account
New Story Reply
Heartbeat
Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
Publish Instagram Story to Instagram for Business when New Event in Heartbeat
Use this flowSend DM Message on Instagram for Business when New Event in Heartbeat
Use this flowReply to Comment on Instagram for Business when New Event in Heartbeat
Use this flowHide/Unhide the Comment in Instagram for Business when New Event in Heartbeat
Use this flowSend DM Private Reply from Comment on Instagram for Business when New Event in Heartbeat
Use this flowSend Quick Replies on Instagram for Business when New Event in Heartbeat
Use this flowGet Media Details from Instagram for Business when New Event in Heartbeat
Use this flowList Media from Instagram for Business when New Event in Heartbeat
Use this flowPublish Instagram Photo to Instagram for Business when New Event in Heartbeat
Use this flowReact/Unreact to a message on Instagram for Business when New Event in Heartbeat
Use this flowEverything you can automate between Instagram for Business and Heartbeat.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new comment is added to any media in the connected account.
Runs when new direct message arrives
Runs when New Media Is Posted to My Account
Runs when New Story Reply Arrives
Triggers when new events are created.
Triggers when the new thread is created.
Action is the task that follows automatically within your Instagram for Business integrations.
Post a photo or video from a public URL to your Instagram Story.
Send text, media, sticker or button messages to an Instagram user
Reply to a comment on Instagram
Hide/Unhide the Comment by comment ID.
An Instagram user comments on Instagram professional post, reel, story, Live, or ad post. Send them private reply in the DM.
Sends a message with quick reply buttons to an Instagram user.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

Learn how to automate Instagram for Business and Heartbeat workflows.

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Instagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn moreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSign up for a free viaSocket account, then authorize both your Instagram for Business and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Instagram for Business and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.
Yes. You can set up a workflow where Instagram for Business triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in Instagram for Business. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Instagram for Business and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Instagram for Business and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.