
When this happens...
New Comment
New DM
New Media Is Posted to My Account
New Story Reply

Automatically do this!
Find User
Create Company
List Users
List Account
List Account Type
List Activities
List Activity Types
List Custom Fields For Leads
List Items For Leads
List Leads
List Contacts
List Applicable Custom Fields
List Notes
List lead products
List Sources
List Stages
List Pipelines
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new comment appears
Runs when new direct message arrives
Runs when New Media Is Posted to My Account
Runs when New Story Reply Arrives
Action is the task that follows automatically within your Instagram for Business integrations.
Post a photo or video from a public URL to your Instagram Story.
Send text, media, sticker or button messages to an Instagram user
Reply to a comment on Instagram
Hide/Unhide the Comment by comment ID.
An Instagram user comments on Instagram professional post, reel, story, Live, or ad post. Send them private reply in the DM.
Sends a message with quick reply buttons to an Instagram user.

Connect Nutshell to your favorite apps with viaSocket. Auto-sync data between Nutshell and Square, Typeform, Freshdesk, Calendly, Dropbox, Facebook Messenger, and more. Unify workflows, reduce manual data entry, and keep every customer interaction in context.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
To start, connect both your Instagram for Business and Nutshell accounts to viaSocket. Once connected, you can set up a workflow where an event in Instagram for Business triggers actions in Nutshell (or vice versa).
Absolutely. You can customize how Instagram for Business data is recorded in Nutshell. This includes choosing which data fields go into which fields of Nutshell, setting up custom formats, and filtering out unwanted information.
The data sync between Instagram for Business and Nutshell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Instagram for Business and Nutshell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Instagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn MoreNutshell is an affordable, easy-to-use CRM that helps small-business sales teams win more deals.
Learn More