Connect Instagram for Business and Superchat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Comment
New DM
New Media Posted in My Account
New Story Reply
Choose an Action
Automatically do this!
Create Contact
Create Note
Add Contact to Contact List
Update Contact
Update Conversation
List all channels
List all contacts
List all contact lists
List all conversations
List custom attributes
List files
List all inboxes
List all labels
List all templates
List all template folders
List all users
Find Contact
Ready to use Instagram for Business and Superchat automations
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment
Triggers when a new comment is made on your Instagram Business post.
New DM
Triggers when new DM is received.
New Media Posted in My Account
Triggers when a photo or video is posted to your selected account.
New Story Reply
Triggers when new New Instagram Story Reply received.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when a contact is modified.
Do thisActions
Action is the task that follows automatically within your Instagram for Business integrations.
Publish Instagram Story
Post a photo or video from a public URL to your Instagram Story.
Reply DM Message
Send text, media, sticker or button messages to an Instagram user
Reply to Comment
Reply to a comment
Hide/Unhide the Comment
Hide/Unhide the Comment by comment ID.
Send DM Private Reply from Comment
An Instagram user comments on Instagram professional post, reel, story, Live, or ad post. Send them private reply in the DM.
Send Quick Replies DM
Quick replies provide a way to present a set of buttons in conversation for users to reply with.
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Frequently Asked Questions
To start, connect both your Instagram for Business and Superchat accounts to viaSocket. Once connected, you can set up a workflow where an event in Instagram for Business triggers actions in Superchat (or vice versa).
Absolutely. You can customize how Instagram for Business data is recorded in Superchat. This includes choosing which data fields go into which fields of Superchat, setting up custom formats, and filtering out unwanted information.
The data sync between Instagram for Business and Superchat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Instagram for Business and Superchat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Instagram for Business
Instagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn MoreAbout Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
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