Connect Intercom and Fingertip to Build Intelligent Automations

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Intercom

When this happens...

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Fingertip

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

New Ticket

Triggers when a new Ticket is created in Intercom.

New Unsubscription

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Do thisActions

Action is the task that follows automatically within your Intercom integrations.

List  All Tags

List All Tags

List All Tags

Add Tag to Contact

Add Tag to Contact

Add a tag to contact

Get contacts

Get contacts

Find Companies

Find Companies

Finds an existing companies.

Create User

Create User

Create a new User

Find Lead

Find Lead

Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.

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Frequently Asked Questions

How do I start an integration between Intercom and Fingertip?

To start, connect both your Intercom and Fingertip accounts to viaSocket. Once connected, you can set up a workflow where an event in Intercom triggers actions in Fingertip (or vice versa).

Can we customize how data from Intercom is recorded in Fingertip?

Absolutely. You can customize how Intercom data is recorded in Fingertip. This includes choosing which data fields go into which fields of Fingertip, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Intercom and Fingertip?

The data sync between Intercom and Fingertip typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Intercom to Fingertip?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Intercom and Fingertip?

Yes, you can set conditional logic to control the flow of data between Intercom and Fingertip. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

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Fingertip

About Fingertip

Fingertip is a comprehensive platform designed to enhance team collaboration and productivity. It offers tools and features that facilitate seamless communication, task management, and project tracking, making it an ideal solution for businesses looking to streamline their operations and improve team efficiency.

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