
When this happens...
Lead Added Email
New Closed Conversation
New Company
Admin initiated message to one user
New Ticket
New Unsubscription
New User
Tag Added to Conversation
Tag Added to Lead
Tag Added to User
Updated Contact
Admin activity log event created
New Lead
Admin away mode updated
Admin logged in
Admin logged out
Attach a contact to company
Detach a company from a contact
Company deleted
Company updated
Contact archived
Contact deleted
Contact email updated
Tag removed to Lead
Lead updated
Contact subscribed to email
Contact unarchived
Contact unsubscribed from email
User untagged
Conversation assigned to any teammate
Note added to a conversation
Open conversation assigned to any teammate
Conversation opened
Reply from your teammates
Conversation snoozed
Add a contact to a conversation
Remove a contact from a conversation
Conversation deleted
Conversation priority updated
subscribes to message subscription type
unsubscribes from message subscription type
Admin get assigned to a ticket
Ticket reply from your teammates
Ticket attribute get updated
Ticket contact attached
Ticket contact detached
Note added to a ticket
Ticket state updated
Team get assigned to a ticket

Automatically do this!
Create Project
List Invited Projects
Archive Project
Activate Project
Delete Project
List Archived Projects
List Projects
Create Tasklist
List Tasklists
Create Task
List Tasks
Active Tasks
Finish Task
Update Task
Delete Task
List Subtask
Create Subtask
Create Comment
List Comments
Create Work Report
List Work Reports
List Issued Invoices
Get Issued Invoices
Mark as Invoiced
Invite Users to the Projects by Email
Invite Users to the Projects by Users ID
List Users
List Files
List Notifications
List Events
List States
List Custom Fields Types
List Custom Filters
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a Lead enters an email address.
Triggers when you close a Conversation.
Triggers when a new Company is created.
Triggers when Admin initiated message to one user.
Triggers when a new Ticket is created in Intercom.
Triggers when a user unsubscribes from Intercom.io emails.
Action is the task that follows automatically within your Intercom integrations.
List All Tags
Add a tag to contact
Finds an existing companies.
Create a new User
Search Intercom for a lead by email, contact ID, or external user ID and return the lead's details if found.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Intercom and Freelo accounts to viaSocket. Once connected, you can set up a workflow where an event in Intercom triggers actions in Freelo (or vice versa).
Absolutely. You can customize how Intercom data is recorded in Freelo. This includes choosing which data fields go into which fields of Freelo, setting up custom formats, and filtering out unwanted information.
The data sync between Intercom and Freelo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Intercom and Freelo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn MoreFreelo is a comprehensive project management and team collaboration tool designed to streamline workflows, enhance productivity, and facilitate seamless communication among team members. It offers features such as task management, time tracking, file sharing, and project planning, making it an ideal solution for businesses and teams looking to improve their project execution and collaboration efforts.
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