Popular Intercom + Mails.so flows

Start from a real workflow other teams are already running.

Choose a trigger

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Intercom

When this happens...

Choose an action

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Mails.so

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Full list

Supported Triggers & Actions

Everything you can automate between Intercom and Mails.so.

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Adds Email Address

Lead Adds Email Address

Runs when Lead Adds Email Address

Conversation Is Closed

Conversation Is Closed

Runs when conversation is closed

New Company Created

New Company Created

Runs when new company is created

Admin Initiates Message to User

Admin Initiates Message to User

Runs when Admin Initiates Message to User

New Ticket Created

New Ticket Created

Runs when new ticket is created

Contact Unsubscribes From Emails

Contact Unsubscribes From Emails

Runs when Contact Unsubscribes From Emails

Do thisActions

Action is the task that follows automatically within your Intercom integrations.

List  All Tags

List All Tags

List All Tags

Add Tag to Contact

Add Tag to Contact

Add a tag to contact

Get contacts

Get contacts

Find Companies

Find Companies

Finds an existing companies.

Create User

Create User

Create a new User

Find Lead

Find Lead

Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.

How to build your first workflow with viaSocket
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Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Intercom
Intercom + Mails.so
Intercom logo

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

Learn more
Integrations Mails.so
Mails.so + Intercom
Mails.so logo

About Mails.so

Mails.so is a comprehensive email management platform designed to streamline your email communication. It offers a suite of tools to enhance productivity, organize your inbox, and automate routine email tasks, making it an essential tool for both personal and professional use.

Learn more

Frequently Asked Questions

How do I connect Intercom and Mails.so?

Sign up for a free viaSocket account, then authorize both your Intercom and Mails.so accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Intercom and Mails.so as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Intercom to Mails.so?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mails.so. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Intercom triggers actions in Mails.so, and a separate workflow where Mails.so triggers actions in Intercom. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Intercom and Mails.so. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Intercom and Mails.so integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.