Integrate Intercom with Missive to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Missive when Lead Adds Email Address in Intercom
Update Contact in Missive when Lead Adds Email Address in Intercom
Create Task in Missive when Lead Adds Email Address in Intercom
Find or Create Contact in Missive when Lead Adds Email Address in Intercom
Create Draft in Missive when Lead Adds Email Address in Intercom
Start from a real workflow other teams are already running.
Intercom
When this happens...
Lead Adds Email Address
Conversation Is Closed
New Company Created
Admin Initiates Message to User
New Ticket Created
Contact Unsubscribes From Emails
New User Created
Tag Added to Conversation
Tag Added to Lead
User Is Tagged
Contact Is Updated
Admin Activity Log Event Created
New Lead Created
Admin Away Mode Is Updated
Admin Logged In
Admin Logs Out
Company Attached To Contact
Company Detached From Contact
Company Deleted
Company Updated
Contact Archived
Contact Is Deleted
Contact Email Updated
Tag Removed From Lead
Lead Is Updated
Contact Subscribes to Email
Contact Unarchived
Contact Unsubscribed From Email
User Untagged
Conversation Assigned to Any Teammate
Note Is Added to Conversation
Open Conversation Assigned To Teammate
Conversation Opened by Admin
Teammate Replies
Conversation Snoozed
Contact Added to Conversation
Contact Removed From Conversation
Conversation Is Deleted
Conversation Priority Updated
User Subscribes to Message Type
User Unsubscribes From Message Subscription Type
Admin Is Assigned to Ticket
Teammate Replies to Ticket
Ticket Attribute Updated
Ticket Contact Is Attached
Ticket Contact Detached
Note Added to Ticket
Ticket State Changes
Team Assigned to Ticket
Missive
Automatically do this!
Create Contact
Update Contact
Create Task
Find or Create Contact
Create Draft
Create Post
Update Task
Find Contact
List Contact Books
List Conversation
List Responses
List Shared Labels
List Teams
List Users
Create Contact in Missive when Lead Adds Email Address in Intercom
Use this flowUpdate Contact in Missive when Lead Adds Email Address in Intercom
Use this flowCreate Task in Missive when Lead Adds Email Address in Intercom
Use this flowFind or Create Contact in Missive when Lead Adds Email Address in Intercom
Use this flowCreate Draft in Missive when Lead Adds Email Address in Intercom
Use this flowCreate Post in Missive when Lead Adds Email Address in Intercom
Use this flowUpdate Task in Missive when Lead Adds Email Address in Intercom
Use this flowFind Contact in Missive when Lead Adds Email Address in Intercom
Use this flowList Contact Books from Missive when Lead Adds Email Address in Intercom
Use this flowList Conversation from Missive when Lead Adds Email Address in Intercom
Use this flowEverything you can automate between Intercom and Missive.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when Lead Adds Email Address
Runs when conversation is closed
Runs when new company is created
Runs when Admin Initiates Message to User
Runs when new ticket is created
Runs when Contact Unsubscribes From Emails
Action is the task that follows automatically within your Intercom integrations.
List All Tags
Add a tag to contact
Finds an existing companies.
Create a new User
Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreEmail, group chat and tasks for productive teams. One app for all your internal and external communication.
Learn moreSign up for a free viaSocket account, then authorize both your Intercom and Missive accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Intercom and Missive as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Missive. No coding required.
Yes. You can set up a workflow where Intercom triggers actions in Missive, and a separate workflow where Missive triggers actions in Intercom. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Intercom and Missive. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Intercom and Missive integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.