Connect IPGeolocation.io and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for IPGeolocation.io
Choose an Action
Automatically do this!
Find Tickets
Add Comment to Ticket
Add Tags to Ticket
Create a User
Remove Tag From Ticket
Update Ticket
Create Ticket
Ready to use IPGeolocation.io and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User Created
Runs when a new user is created in Zendesk Support.
New Group Created
Runs when a new group is created in Zendesk Support.
Ticket Updated
Runs when an existing ticket is updated.
New View Created
Runs when a new view is created in Zendesk Support.
New Ticket Created
Runs when a new ticket is created in Zendesk Support.
Do thisActions
Action is the task that follows automatically within your IPGeolocation.io integrations.
Find Timezone Information
Find a place's local timezone from an IP address, coordinates, airport code (IATA/ICAO/LO), or location name. Returns timezone name, UTC offset and DST details for displaying local times or scheduling.
Convert Time Between Time Zones
Convert a date and time from one place or timezone to another using city, coordinates, or airport codes for scheduling or showing local time.
Find Visitor Location By IP
Get a visitor’s city, region, country, time zone and coordinates from an IP address. Optionally include currency, ISP or specific fields.
Get Astronomy Time Series
Retrieve daily sun and moon times (sunrise, sunset, moonrise, moonset) and related astronomy data for a location or IP between two dates. Requires start and end dates (YYYY-MM-DD). Max range: 90 days. Optional: time zone, latitude/longitude, location name, IP, elevation.
Get Astronomy Details
Find location and astronomy info (country, city, time zone, coordinates, sunrise/sunset, moon phase) for an IP address or location.
Find User Agent Details
Get browser, operating system, device type, and other client details from a User-Agent string.
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Frequently Asked Questions
To start, connect both your IPGeolocation.io and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in IPGeolocation.io triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how IPGeolocation.io data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between IPGeolocation.io and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between IPGeolocation.io and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About IPGeolocation.io
IP Geolocation provides accurate location data based on IP addresses, enabling users to identify the geographical location of their website visitors and enhance their online services.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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