Connect IPLocate and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for IPLocate
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use IPLocate and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your IPLocate integrations.
Locate IP Address
Retrieve geolocation and network metadata for a given IP address, including country, city, coordinates, timezone, ASN, and provider details.
Get My IP
Return the caller's public IP address as seen by the IPLocate API.
Historical IP Lookup
Retrieve geolocation, ASN, hosting, company, and privacy details for an IP address on a specified date.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
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Frequently Asked Questions
To start, connect both your IPLocate and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in IPLocate triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how IPLocate data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between IPLocate and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between IPLocate and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About IPLocate
IPLocate is a powerful tool that provides accurate geolocation data for IP addresses. It helps businesses and developers to identify the geographical location of their users, enabling them to offer personalized content, enhance security measures, and improve user experience. With IPLocate, you can easily integrate IP geolocation into your applications and services.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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