Connect ITM Platform and answerforce to Build Intelligent Automations
Enable Integrations or automations with these events of ITM Platform and answerforce
Enable Integrations or automations with these events of ITM Platform and answerforce
Actions
Create Task
Create a task in a project with name, details, type, priority, status, start date and end date
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Frequently Asked Questions
To start, connect both your ITM Platform and answerforce accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in answerforce (or vice versa).
Absolutely. You can customize how ITM Platform data is recorded in answerforce. This includes choosing which data fields go into which fields of answerforce, setting up custom formats, and filtering out unwanted information.
The data sync between ITM Platform and answerforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ITM Platform and answerforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ITM Platform
ITM Platform is a project, program, and portfolio management solution with no onboarding hassle.
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About answerforce
AnswerForce is a live answering service that helps small businesses stay connected with customers during business and off-hours with solutions like customer support, lead capture, appointment setting and more. The AnswerForce app lets you view the transcript of your customer calls, organize internal messages and supports a wide range of integrations with various other business tools.
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