Connect ITM Platform and ArcSite to Build Intelligent Automations

Choose a Trigger

ITM Platform

When this happens...

Choose an Action

ArcSite

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project Created

New Project Created

Runs when a new project is created in ArcSite.

Request a new Trigger for ITM Platform

Do thisActions

Action is the task that follows automatically within your ITM Platform integrations.

Create Task

Create Task

Create a task in a project with name, details, type, priority, status, start date and end date

Create Project

Create Project

Creates a new project in ArcSite and adds customer, sales rep, tags, and work site details.

Update Project

Update Project

Updates an existing project with new name, customer info, sales rep, worksite address, tags, or job number.

Add Collaborators

Add Collaborators

Adds one or more people to the specified project and assigns their roles.

Request a new Action for ITM Platform

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Frequently Asked Questions

How do I start an integration between ITM Platform and ArcSite?

To start, connect both your ITM Platform and ArcSite accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in ArcSite (or vice versa).

Can we customize how data from ITM Platform is recorded in ArcSite?

Absolutely. You can customize how ITM Platform data is recorded in ArcSite. This includes choosing which data fields go into which fields of ArcSite, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ITM Platform and ArcSite?

The data sync between ITM Platform and ArcSite typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ITM Platform to ArcSite?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ITM Platform and ArcSite?

Yes, you can set conditional logic to control the flow of data between ITM Platform and ArcSite. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.