Connect ITM Platform and Autotask to Build Intelligent Automations

Choose a Trigger

ITM Platform

When this happens...

Choose an Action

Autotask

Automatically do this!

Enable Integrations or automations with these events of ITM Platform and Autotask

Enable Integrations or automations with these events of ITM Platform and Autotask

Actions

Create Task

Create Task

Create a task in a project with name, details, type, priority, status, start date and end date

Request a new Action for ITM Platform

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Frequently Asked Questions

How do I start an integration between ITM Platform and Autotask?

To start, connect both your ITM Platform and Autotask accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in Autotask (or vice versa).

Can we customize how data from ITM Platform is recorded in Autotask?

Absolutely. You can customize how ITM Platform data is recorded in Autotask. This includes choosing which data fields go into which fields of Autotask, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ITM Platform and Autotask?

The data sync between ITM Platform and Autotask typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ITM Platform to Autotask?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ITM Platform and Autotask?

Yes, you can set conditional logic to control the flow of data between ITM Platform and Autotask. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ITM Platform

About ITM Platform

ITM Platform is a project, program, and portfolio management solution with no onboarding hassle.

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Autotask

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

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