Integrations ITM Platform Call Assist
ITM Platform + Call Assist

Connect ITM Platform and Call Assist to Build Intelligent Automations

Choose a Trigger

ITM Platform

When this happens...

Choose an Action

Call Assist

Automatically do this!

Enable Integrations or automations with these events of ITM Platform and Call Assist

Enable Integrations or automations with these events of ITM Platform and Call Assist

Actions

Create Task

Create Task

Create a task in a project with name, details, type, priority, status, start date and end date

Request a new Action for ITM Platform

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between ITM Platform and Call Assist?

To start, connect both your ITM Platform and Call Assist accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in Call Assist (or vice versa).

Can we customize how data from ITM Platform is recorded in Call Assist?

Absolutely. You can customize how ITM Platform data is recorded in Call Assist. This includes choosing which data fields go into which fields of Call Assist, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ITM Platform and Call Assist?

The data sync between ITM Platform and Call Assist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ITM Platform to Call Assist?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ITM Platform and Call Assist?

Yes, you can set conditional logic to control the flow of data between ITM Platform and Call Assist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.