Integrations ITM Platform Customers.ai
ITM Platform + Customers.ai

Connect ITM Platform and Customers.ai to Build Intelligent Automations

Choose a Trigger

ITM Platform

When this happens...

Choose an Action

Customers.ai

Automatically do this!

Enable Integrations or automations with these events of ITM Platform and Customers.ai

Enable Integrations or automations with these events of ITM Platform and Customers.ai

Actions

Create Task

Create Task

Create a task in a project with name, details, type, priority, status, start date and end date

Create Contact

Create Contact

Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.

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Frequently Asked Questions

How do I start an integration between ITM Platform and Customers.ai?

To start, connect both your ITM Platform and Customers.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in Customers.ai (or vice versa).

Can we customize how data from ITM Platform is recorded in Customers.ai?

Absolutely. You can customize how ITM Platform data is recorded in Customers.ai. This includes choosing which data fields go into which fields of Customers.ai, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ITM Platform and Customers.ai?

The data sync between ITM Platform and Customers.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ITM Platform to Customers.ai?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ITM Platform and Customers.ai?

Yes, you can set conditional logic to control the flow of data between ITM Platform and Customers.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.