Connect ITM Platform and helpspace to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for ITM Platform
Choose an Action
Automatically do this!
- Request a new Action for helpspace
Enable Integrations or automations with these events of ITM Platform and helpspace
Enable Integrations or automations with these events of ITM Platform and helpspace
Actions
Create Task
Create a task in a project with name, details, type, priority, status, start date and end date
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Frequently Asked Questions
To start, connect both your ITM Platform and helpspace accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in helpspace (or vice versa).
Absolutely. You can customize how ITM Platform data is recorded in helpspace. This includes choosing which data fields go into which fields of helpspace, setting up custom formats, and filtering out unwanted information.
The data sync between ITM Platform and helpspace typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ITM Platform and helpspace. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ITM Platform
ITM Platform is a project, program, and portfolio management solution with no onboarding hassle.
Learn MoreAbout helpspace
HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.
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