Connect ITM Platform and Routee to Build Intelligent Automations

Choose a Trigger

ITM Platform

When this happens...

Choose an Action

Routee

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

Request a new Trigger for ITM Platform

Do thisActions

Action is the task that follows automatically within your ITM Platform integrations.

Create Task

Create Task

Create a task in a project with name, details, type, priority, status, start date and end date

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

Request a new Action for ITM Platform

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Frequently Asked Questions

How do I start an integration between ITM Platform and Routee?

To start, connect both your ITM Platform and Routee accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in Routee (or vice versa).

Can we customize how data from ITM Platform is recorded in Routee?

Absolutely. You can customize how ITM Platform data is recorded in Routee. This includes choosing which data fields go into which fields of Routee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ITM Platform and Routee?

The data sync between ITM Platform and Routee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ITM Platform to Routee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ITM Platform and Routee?

Yes, you can set conditional logic to control the flow of data between ITM Platform and Routee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.