Integrations Jira Software Cloud ChatBot
Jira Software Cloud + ChatBot
Full list

Supported Triggers & Actions

Everything you can automate between Jira Software Cloud and ChatBot.

When this happensTriggers

A trigger is an event that starts a workflow.

New Issue

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Updated Issue

Triggers when an existing issue is updated

Updated Comment

Updated Comment

Triggers when a comment on a issue is updated

New Comment

New Comment

Triggers when a new comment is added to an issue

User Created

User Created

Trigger when a new user created.

Request a new Trigger for Jira Software Cloud

Do thisActions

Action is the task that follows automatically within your Jira Software Cloud integrations.

Find User

Find User

finds an existing user

Find Project

Find Project

Searches for a project by name or key

Find Issue via JQL

Find Issue via JQL

Searches for an issue via JQL

Find Component

Find Component

Searches for a component by name

Add Comment to Issue

Add Comment to Issue

Adds a new comment to an issue

Add Watcher to Issue

Add Watcher to Issue

Adds a new watcher to an issue

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Jira Software Cloud
Jira Software Cloud + ChatBot
Jira Software Cloud logo

About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

Learn more
Integrations ChatBot
ChatBot + Jira Software Cloud
ChatBot logo

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

Learn more

Frequently Asked Questions

How do I connect Jira Software Cloud and ChatBot?

Sign up for a free viaSocket account, then authorize both your Jira Software Cloud and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Jira Software Cloud and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Jira Software Cloud to ChatBot?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Jira Software Cloud triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in Jira Software Cloud. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Jira Software Cloud and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Jira Software Cloud and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.