
When this happens...
New Submission

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new submission is added to a specific form.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Action is the task that follows automatically within your Jotform integrations.
Get an existing submission data.
Delete an existing user report.
Delete a single existing submission.
Delete an existing form.
Retrieve submissions for the selected Jotform form. Optionally limit how many submissions are returned.
Create a new form to collect responses.

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To start, connect both your Jotform and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Jotform triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Jotform data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Jotform and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Jotform and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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