Connect Jotform and ServiceNow to Build Intelligent Automations

Choose a Trigger

Jotform

When this happens...

Choose an Action

ServiceNow

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Submission

New Submission

Runs when a new submission is added to a specific form.

Request a new Trigger for Jotform

Do thisActions

Action is the task that follows automatically within your Jotform integrations.

Create Form

Create Form

Create a new form to collect responses.

List Forms

List Forms

List all your Jotform forms with each form's ID, title, status, date of last submission, and form link.

Create Submission

Create Submission

Create a Jotform submission from provided responses and return the submission ID and URL.

List Form Questions

List Form Questions

Lists all questions from a Jotform form using its form ID.

Add Question

Add Question

Adds a new question to a form.

Create Service Catalog Request

Create Service Catalog Request

Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.

Request a new Action for Jotform

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Step by step guides to integrate Jotform and ServiceNow

Frequently Asked Questions

How do I start an integration between Jotform and ServiceNow?

To start, connect both your Jotform and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in Jotform triggers actions in ServiceNow (or vice versa).

Can we customize how data from Jotform is recorded in ServiceNow?

Absolutely. You can customize how Jotform data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Jotform and ServiceNow?

The data sync between Jotform and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Jotform to ServiceNow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Jotform and ServiceNow?

Yes, you can set conditional logic to control the flow of data between Jotform and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Jotform

About Jotform

Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.

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ServiceNow

About ServiceNow

ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.

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