Full list

Supported Triggers & Actions

Everything you can automate between Jotform and SugarCRM.

When this happensTriggers

A trigger is an event that starts a workflow.

New Submission

New Submission

Runs when a new submission is added to a specific form.

New Record Created

New Record Created

Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.

Record Updated

Record Updated

Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.

Request a new Trigger for Jotform

Do thisActions

Action is the task that follows automatically within your Jotform integrations.

Create Form

Create Form

Create a new form to collect responses.

List Forms

List Forms

List all your Jotform forms with each form's ID, title, status, date of last submission, and form link.

Create Submission

Create Submission

Create a Jotform submission from provided responses and return the submission ID and URL.

List Form Questions

List Form Questions

Lists all questions from a Jotform form using its form ID.

Add Question

Add Question

Adds a new question to a form.

Create Record In Any Module

Create Record In Any Module

Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate Jotform and SugarCRM workflows.

Video 2

Learn how to automate Jotform and SugarCRM workflows.

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Integrations Jotform
Jotform + SugarCRM
Jotform logo

About Jotform

Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.

Learn more
Integrations SugarCRM
SugarCRM + Jotform
SugarCRM logo

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

Learn more

Frequently Asked Questions

How do I connect Jotform and SugarCRM?

Sign up for a free viaSocket account, then authorize both your Jotform and SugarCRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Jotform and SugarCRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Jotform to SugarCRM?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SugarCRM. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Jotform triggers actions in SugarCRM, and a separate workflow where SugarCRM triggers actions in Jotform. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Jotform and SugarCRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Jotform and SugarCRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.