Connect Judge.me and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Review
Review Updated
Widget Reviews Count Updated
Widget All Reviews Page Updated
Widget Shop Reviews Rating Updated
Widget Shop Reviews Count Updated
Widget All Reviews Rating Updated
Widget Featured Carousel Updated
Widget Review Tab Updated
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review
Triggers when a new review is created.
Review Updated
Triggers when a review is updated.
Widget Reviews Count Updated
Triggers when a widgets all review count is updated.
Widget All Reviews Page Updated
Triggers when a widgets all review page is updated.
Widget Shop Reviews Rating Updated
Triggers when a widgets shop review rating is updated.
Widget Shop Reviews Count Updated
Triggers when a widgets shop review count is updated.
Do thisActions
Action is the task that follows automatically within your Judge.me integrations.
Get all Reviews
Get all an existing review.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
Find Tickets
Finds an existing ticket by query.
Find Latest Comment
Find the latest comment on a ticket
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Frequently Asked Questions
To start, connect both your Judge.me and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Judge.me triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Judge.me data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Judge.me and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Judge.me and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Judge.me
Judge.me helps you collect and display product reviews, site reviews and Q&A in your e-commerce store (Shopify, WooCommerce and BigCommerce).
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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