Connect JustCall and Freshchat Classic
Integrate JustCall with Freshchat Classic to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a User in Freshchat when Call Updated in Justcall
Search Users in Freshchat Classic when Call Updated in Justcall
Create a conversation in Freshchat Classic when Call Updated in Justcall
Search User in Freshchat Classic when Call Updated in Justcall
Create a User in Freshchat when Incoming Call in Justcall
Popular JustCall + Freshchat Classic flows
Start from a real workflow other teams are already running.
Choose a trigger
JustCall
When this happens...
Call Updated
Incoming Call
Call Ended
New Text Sent/Received
Call Completed
Call Answered
SMS Sent
Missed Call
Call Initiated
Choose an action
Freshchat Classic
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Create a User in Freshchat when Call Updated in Justcall
Use this flowSearch Users in Freshchat Classic when Call Updated in Justcall
Use this flowCreate a conversation in Freshchat Classic when Call Updated in Justcall
Use this flowSearch User in Freshchat Classic when Call Updated in Justcall
Use this flowCreate a User in Freshchat when Incoming Call in Justcall
Use this flowSearch Users in Freshchat Classic when Incoming Call in Justcall
Use this flowCreate a conversation in Freshchat Classic when Incoming Call in Justcall
Use this flowSearch User in Freshchat Classic when Incoming Call in Justcall
Use this flowCreate a User in Freshchat when Call Ended in Justcall
Use this flowSearch Users in Freshchat Classic when Call Ended in Justcall
Use this flowSupported Triggers & Actions
Everything you can automate between JustCall and Freshchat Classic.
When this happensTriggers
A trigger is an event that starts a workflow.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Call Ended
Triggers when a call is ended.
New Text Sent/Received
Triggers when a new text is sent or received.
Call Completed
Triggers when a call
Call Answered
Triggers when a call answered
Do thisActions
Action is the task that follows automatically within your JustCall integrations.
Create a Contact
Create a new Contact.
Find a Contact
Find a Contact by contact id, phone or email
Check for Text Replies
Check weather you have received a reply from a number.
Update a Contact
Update a contact in JustCall.
Add a Contact to Sales Dialer Campaign
Add a contact to an existing Sales Dialer Campaign.
Delete a Contact From Sales Dialer Campaign
Delete a contact from an existing Sales Dailer Campaign.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating JustCall and Freshchat Classic free
No credit card required. Set up your first workflow in minutes.
About JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn moreSimilar apps
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your JustCall and Freshchat Classic accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between JustCall and Freshchat Classic as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshchat Classic. No coding required.
Yes. You can set up a workflow where JustCall triggers actions in Freshchat Classic, and a separate workflow where Freshchat Classic triggers actions in JustCall. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between JustCall and Freshchat Classic. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire JustCall and Freshchat Classic integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
