Automate JustCall Workflows Across Your Business

Connect JustCall with your CRM, helpdesk, and internal tools using viaSocket. Capture every call and SMS, route leads, and trigger follow-ups automatically—no engineering needed.

Ready to use JustCall automations

Triggers and Actions in JustCall Automations

viaSocket makes it simple to connect JustCall and automate repetitive tasks.

When this happensTriggers

A trigger is an event that starts a workflow.

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Call Ended

Call Ended

Triggers when a call is ended.

New Text Sent/Received

New Text Sent/Received

Triggers when a new text is sent or received.

Call Completed

Call Completed

Triggers when a call

Call Answered

Call Answered

Triggers when a call answered

Do thisActions

Action is the task that follows automatically within your JustCall integrations.

Create a Contact

Create a Contact

Create a new Contact.

Find a Contact

Find a Contact

Find a Contact by contact id, phone or email

Check for Text Replies

Check for Text Replies

Check weather you have received a reply from a number.

Update a Contact

Update a Contact

Update a contact in JustCall.

Add a Contact to Sales Dialer Campaign

Add a Contact to Sales Dialer Campaign

Add a contact to an existing Sales Dialer Campaign.

Delete a Contact From Sales Dialer Campaign

Delete a Contact From Sales Dialer Campaign

Delete a contact from an existing Sales Dailer Campaign.

Real-world use cases of JustCall integrations

See how JustCall integrates with popular apps to automate tasks and streamline your workflow.

Sync form responses automatically to a spreadsheet for instant data capture

Send Slack notifications whenever a new row is added or updated in Sheets

Trigger email campaigns in Mailchimp when a new contact is added to a sheet

Create CRM contacts in HubSpot directly from new Google Sheets entries

Generate and save PDF reports to Google Drive from spreadsheet data

Automatically back up database records to a Google Sheet on a daily schedule

JustCall
JustCall
Google Calendar
Instagram for Business
Facebook Pages
Slack
Slack
Gmail
+2,100+ more apps

How to get started with JustCall automations

Automate when something happens in JustCall

Login -> Create new flow -> Select trigger -> Search JustCall -> Choose the trigger from the list

Take action in JustCall when something happens in an app or you want to add step in flow

Login -> Create new flow -> Select action -> Search JustCall -> Choose the action from the list

Trigger

JustCall

Action

JustCall

Need help building your workflow?

Get instant answers from our AI assistant or connect with a support specialist anytime.

Frequently Asked Questions

What can I automate between JustCall and my CRM with viaSocket?

You can auto-create and update contacts, log calls and SMS, attach notes, assign owners, and create follow-up tasks whenever a JustCall call or message happens. This keeps your CRM accurate without manual data entry.

Do I need developers to set up JustCall automation in viaSocket?

No. viaSocket is built for non-technical teams. You choose triggers from JustCall, define what should happen in your other tools, and configure rules using a visual, step-by-step workflow builder.

Can viaSocket use AI to work with my JustCall data?

Yes. You can run AI steps on JustCall call summaries or SMS content—for example to classify intent, prioritize leads, or draft follow-up messages—and then push the results into your CRM, helpdesk, or internal tools automatically.

How does JustCall automation help my sales and support teams?

Automation removes manual logging and routing. Calls and SMS are captured instantly, leads reach the right owner, follow-ups are triggered on time, and agents see full history in their existing tools. This shortens response times and improves conversion and customer experience.

What do I need to connect JustCall to viaSocket?

You need an active JustCall account and accounts for the tools you want to connect, like your CRM or helpdesk. In viaSocket, you authenticate each app, pick your workflows, and turn them on—no additional infrastructure is required.

JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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viaSocket

About viaSocket

viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.

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