IntegrationsJustCallworkassist
JustCall + workassist

Connect JustCall and workassist to Build Intelligent Automations

Choose a Trigger

JustCall

When this happens...

Choose an Action

workassist

Automatically do this!

Enable Integrations or automations with these events of JustCall and workassist

Enable Integrations or automations with these events of JustCall and workassist

Triggers

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Call Ended

Call Ended

Triggers when a call is ended.

New Text Sent/Received

New Text Sent/Received

Triggers when a new text is sent or received.

Call Completed

Call Completed

Triggers when a call

Call Answered

Call Answered

Triggers when a call answered

Actions

Create a Contact

Create a Contact

Create a new Contact.

Find a Contact

Find a Contact

Find a Contact by contact id, phone or email

Check for Text Replies

Check for Text Replies

Check weather you have received a reply from a number.

Update a Contact

Update a Contact

Update a contact in JustCall.

Add a Contact to Sales Dialer Campaign

Add a Contact to Sales Dialer Campaign

Add a contact to an existing Sales Dialer Campaign.

Delete a Contact From Sales Dialer Campaign

Delete a Contact From Sales Dialer Campaign

Delete a contact from an existing Sales Dailer Campaign.

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Frequently Asked Questions

How do I start an integration between JustCall and workassist?

To start, connect both your JustCall and workassist accounts to viaSocket. Once connected, you can set up a workflow where an event in JustCall triggers actions in workassist (or vice versa).

Can we customize how data from JustCall is recorded in workassist?

Absolutely. You can customize how JustCall data is recorded in workassist. This includes choosing which data fields go into which fields of workassist, setting up custom formats, and filtering out unwanted information.

How often does the data sync between JustCall and workassist?

The data sync between JustCall and workassist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from JustCall to workassist?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between JustCall and workassist?

Yes, you can set conditional logic to control the flow of data between JustCall and workassist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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workassist

About workassist

WorkAssist provides a conversational AI enabled workspace for teams to collaborate and take action on this data, thereby improving productivity and optimizing employee experiences

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