Connect JustCall and Zoho CRM to Build Intelligent Automations

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JustCall

When this happens...

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Zoho CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Call Ended

Call Ended

Triggers when a call is ended.

New Text Sent/Received

New Text Sent/Received

Triggers when a new text is sent or received.

Call Completed

Call Completed

Triggers when a call

Call Answered

Call Answered

Triggers when a call answered

Do thisActions

Action is the task that follows automatically within your JustCall integrations.

Create a Contact

Create a Contact

Create a new Contact.

Find a Contact

Find a Contact

Find a Contact by contact id, phone or email

Check for Text Replies

Check for Text Replies

Check weather you have received a reply from a number.

Update a Contact

Update a Contact

Update a contact in JustCall.

Add a Contact to Sales Dialer Campaign

Add a Contact to Sales Dialer Campaign

Add a contact to an existing Sales Dialer Campaign.

Delete a Contact From Sales Dialer Campaign

Delete a Contact From Sales Dialer Campaign

Delete a contact from an existing Sales Dailer Campaign.

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Frequently Asked Questions

How do I start an integration between JustCall and Zoho CRM?

To start, connect both your JustCall and Zoho CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in JustCall triggers actions in Zoho CRM (or vice versa).

Can we customize how data from JustCall is recorded in Zoho CRM?

Absolutely. You can customize how JustCall data is recorded in Zoho CRM. This includes choosing which data fields go into which fields of Zoho CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between JustCall and Zoho CRM?

The data sync between JustCall and Zoho CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from JustCall to Zoho CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between JustCall and Zoho CRM?

Yes, you can set conditional logic to control the flow of data between JustCall and Zoho CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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Zoho CRM

About Zoho CRM

Zoho CRM is a robust, cloud-based customer relationship management (CRM) software designed to help businesses manage their sales, marketing, and customer support activities effectively. It provides a comprehensive suite of features aimed at improving customer interactions, streamlining processes, and enhancing overall productivity.

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