Connect KIXIE and Onsite Support to Build Intelligent Automations

Choose a Trigger

KIXIE

When this happens...

Choose an Action

Onsite Support

Automatically do this!

Enable Integrations or automations with these events of KIXIE and Onsite Support

Enable Integrations or automations with these events of KIXIE and Onsite Support

Triggers

Call Ended

Call Ended

Triggers your workflow when a Kixie voice call ends.

Call Started

Call Started

Notifies the configured webhook when a call begins, delivering key call details.

Request a new Trigger for KIXIE

Actions

Send a Team SMS

Send a Team SMS

Sends auto-sms from a Team SMS Inbox phone number.

Send to Queue

Send to Queue

Send a call to a queue

Make a Call

Make a Call

Places an outbound call through Kixie PowerCall.

Request a new Action for KIXIE

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Frequently Asked Questions

How do I start an integration between KIXIE and Onsite Support?

To start, connect both your KIXIE and Onsite Support accounts to viaSocket. Once connected, you can set up a workflow where an event in KIXIE triggers actions in Onsite Support (or vice versa).

Can we customize how data from KIXIE is recorded in Onsite Support?

Absolutely. You can customize how KIXIE data is recorded in Onsite Support. This includes choosing which data fields go into which fields of Onsite Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between KIXIE and Onsite Support?

The data sync between KIXIE and Onsite Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from KIXIE to Onsite Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between KIXIE and Onsite Support?

Yes, you can set conditional logic to control the flow of data between KIXIE and Onsite Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.