Integrate Kommo with ChatBot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Kommo
When this happens...
New Company
New Contact
Task Updated
Lead Responsible User Changed
Company Updated
Contact Updated
New Lead
New Task
Lead Updated
Lead Status Changed
Note added to lead
Contact Responsible User Changed
Company Responsible User Changed
Task Responsible User Changed
Restore Lead
Restore Contact
Restore Company
Delete Lead
Delete Contact
Delete Company
Delete Task
Note Added To Contact
Note Added To Company
ChatBot
Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
Create a Story in ChatBot when New Company in Kommo
Use this flowUpdate Story in ChatBot when New Company in Kommo
Use this flowSearch Story in Chatbot when New Company in Kommo
Use this flowDelete Story in Chatbot when New Company in Kommo
Use this flowCreate segment in Chatbot when New Company in Kommo
Use this flowAdd Users to Segments in ChatBot when New Company in Kommo
Use this flowCreate User in Chatbot when New Company in Kommo
Use this flowUpdate Segment in ChatBot when New Company in Kommo
Use this flowRemove Segment from ChatBot when New Company in Kommo
Use this flowDelete User in Chatbot when New Company in Kommo
Use this flowEverything you can automate between Kommo and ChatBot.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new company is created.
Triggers when a new contact is created.
Triggers when task is updated.
Triggers when a Lead's responsible user is changed in your Kommo account.
Triggers when company is updated.
Triggers when contact is updated.
Action is the task that follows automatically within your Kommo integrations.
Create a company into your account.
Create a new contact in your account.
Create a new lead in your kommo account.
Create new link in your kommo account.
Create new task in your kommo account.
Update a lead details by it's id.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
Learn moreChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSign up for a free viaSocket account, then authorize both your Kommo and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Kommo and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.
Yes. You can set up a workflow where Kommo triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in Kommo. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Kommo and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Kommo and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.