
When this happens...

Automatically do this!
Create a Contact
Create a Company
Create Forum Category
Create a Forum
Create a Forum Topic
Add Notes to a Tickets
Find a Contact by Email
Find Ticket by Id
Create a Ticket
Update Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new ticket created.
Trigger when a new contect is cteated.
Action is the task that follows automatically within your Lancerkit integrations.
Create a new contact.
Creates a new contact
Creates a new company
Create a new forum category
Creates a new forum.
Creates a new forum topic
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To start, connect both your Lancerkit and Freshdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Lancerkit triggers actions in Freshdesk (or vice versa).
Absolutely. You can customize how Lancerkit data is recorded in Freshdesk. This includes choosing which data fields go into which fields of Freshdesk, setting up custom formats, and filtering out unwanted information.
The data sync between Lancerkit and Freshdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Lancerkit and Freshdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Lancerkit is a web application tailored for freelancers and small businesses, helping them streamline operations and manage their projects efficiently.
Learn MoreFreshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn More