Full list

Supported Triggers & Actions

Everything you can automate between Liliphant and Intercom.

When this happensTriggers

A trigger is an event that starts a workflow.

Lead Adds Email Address

Lead Adds Email Address

Runs when Lead Adds Email Address

Conversation Is Closed

Conversation Is Closed

Runs when conversation is closed

New Company Created

New Company Created

Runs when new company is created

Admin Initiates Message to User

Admin Initiates Message to User

Runs when Admin Initiates Message to User

New Ticket Created

New Ticket Created

Runs when new ticket is created

Contact Unsubscribes From Emails

Contact Unsubscribes From Emails

Runs when Contact Unsubscribes From Emails

Do thisActions

Action is the task that follows automatically within your Liliphant integrations.

Get Meetings

Get Meetings

Retrieve meeting data for a company using an email address or meeting URL.

Get User

Get User

Retrieve a user by email, Intercom ID, or external user ID.

List Tags

List Tags

List all tags or retrieve a specific tag by ID.

List Admins

List Admins

Retrieve all admins or a specific admin by ID by selecting fetch mode and providing an Admin ID.

Add Tag to Contact

Add Tag to Contact

Add a tag to contact

List Contact Tags

List Contact Tags

List tags on a selected contact by Contact ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
◆AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,300+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Liliphant and Intercom free

No credit card required. Set up your first workflow in minutes.

Frequently Asked Questions

How do I connect Liliphant and Intercom?

Sign up for a free viaSocket account, then authorize both your Liliphant and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Liliphant and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Liliphant to Intercom?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Liliphant triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Liliphant. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Liliphant and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Liliphant and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.