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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Linguin AI integrations.
Detect Language
Detect the language(s) of the provided text and return each language with a confidence score.
Bulk Detect Language
Detect the language and confidence score for each text in a batch.
Profanity Detection
Analyze input text and return a profanity score indicating the likelihood of offensive language.
Bulk Profanity Detection
Analyze a list of texts and return a profanity score for each, indicating offensive or abusive language.
Get Supported Languages
Retrieve the list of language codes and display names supported by Linguin AI.
Delete Customer
This action deletes the customer .
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Frequently Asked Questions
To start, connect both your Linguin AI and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Linguin AI triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Linguin AI data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Linguin AI and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Linguin AI and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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