
When this happens...
New or Changed Comment
New or Changed Task
New or Changed Project
New or Changed Package

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a comment is added or edited in your LiquidPlanner Classic workspace.
Triggers when a task is created or updated in your LiquidPlanner Classic workspace.
Triggers when a project is created or updated in LiquidPlanner Classic.
Fires when a package is created or updated in your LiquidPlanner Classic workspace.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Action is the task that follows automatically within your Portfolio Manager integrations.
Create a new event in a LiquidPlanner workspace with title, dates, owner, project/package, effort, and optional description or alerts.
Create a new folder in the selected LiquidPlanner workspace and set its owner, parent, description, dates, and alerts.
Create a comment on a specified item in a LiquidPlanner workspace.
Create a new milestone in a LiquidPlanner workspace with optional date, owner, parent/package, and other details.
Add a note to a specific item in a LiquidPlanner Classic workspace.
Attach a URL with display text to a specific item in a LiquidPlanner workspace.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Portfolio Manager and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Portfolio Manager triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Portfolio Manager data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Portfolio Manager and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Portfolio Manager and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiquidPlanner Classic, online project management with predictive scheduling that updates automatically when things change.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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