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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and APIVerve accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in APIVerve (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in APIVerve. This includes choosing which data fields go into which fields of APIVerve, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and APIVerve typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and APIVerve. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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About APIVerve
This application rewrites text using advanced AI models like GPT, Claude, Gemini, and more through the 1min.AI API.Users can choose the tone, control the word count, and select their preferred AI model for customized output.It also supports multiple response formats (JSON, XML, YAML, CSV, Markdown) for seamless integration into automated workflows.Offers consistent authentication, official SDKs, an interactive API playground, and developer tools for utility, data, and AI-powered integrations.
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