
When this happens...
New Customer

Automatically do this!
Enable Integrations or automations with these events of LiveAgent and formplus
Triggers when a new customer is added.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and formplus accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in formplus (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in formplus. This includes choosing which data fields go into which fields of formplus, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and formplus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and formplus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreCreate beautiful forms, gather insightful data, and improve collaboration with Formplusㅡan online form builder designed for everyone. Formplus is a flexible tool that lets you build online surveys, application forms, collect feedback, receive payments, and do so much more
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