Connect LiveAgent and JustCall
Integrate LiveAgent with JustCall to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Justcall when New Customer in Liveagent
Find a Contact in JustCall when New Customer in Liveagent
Check for Text Replies in JustCall when New Customer in Liveagent
Update a Contact in JustCall when New Customer in Liveagent
Add a Contact to Sales Dialer Campaign in Justcall when New Customer in Liveagent
Popular LiveAgent + JustCall flows
Start from a real workflow other teams are already running.
Choose a trigger
LiveAgent
When this happens...
New Customer
Choose an action
JustCall
Automatically do this!
Create a Contact
Find a Contact
Check for Text Replies
Update a Contact
Add a Contact to Sales Dialer Campaign
Delete a Contact From Sales Dialer Campaign
Find a Contact in Sales Dialer
Get all Campaigns
Send a Multimedia Text Message
Send Text Message
Get all Threads
Search Threads
List All Webhooks
Search Campaign
Search User
Search Campaign Contacts
Create Campaign
Search Calls Details
Create an Appointment
List all templates
Create a Contact in Justcall when New Customer in Liveagent
Use this flowFind a Contact in JustCall when New Customer in Liveagent
Use this flowCheck for Text Replies in JustCall when New Customer in Liveagent
Use this flowUpdate a Contact in JustCall when New Customer in Liveagent
Use this flowAdd a Contact to Sales Dialer Campaign in Justcall when New Customer in Liveagent
Use this flowDelete a Contact From Sales Dialer Campaign in JustCall when New Customer in Liveagent
Use this flowFind a Contact in Sales Dialer in JustCall when New Customer in Liveagent
Use this flowGet all Campaigns from JustCall when New Customer in Liveagent
Use this flowSend a Multimedia Text Message using JustCall when New Customer in Liveagent
Use this flowSend Text Message with JustCall when New Customer in Liveagent
Use this flowSupported Triggers & Actions
Everything you can automate between LiveAgent and JustCall.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Call Ended
Triggers when a call is ended.
New Text Sent/Received
Triggers when a new text is sent or received.
Call Completed
Triggers when a call
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreSimilar apps
About JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your LiveAgent and JustCall accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and JustCall as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach JustCall. No coding required.
Yes. You can set up a workflow where LiveAgent triggers actions in JustCall, and a separate workflow where JustCall triggers actions in LiveAgent. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveAgent and JustCall. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveAgent and JustCall integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
