
When this happens...
New Customer

Automatically do this!
Enable Integrations or automations with these events of LiveAgent and URL Shortener
Triggers when a new customer is added.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

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To start, connect both your LiveAgent and URL Shortener accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in URL Shortener (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in URL Shortener. This includes choosing which data fields go into which fields of URL Shortener, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and URL Shortener typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and URL Shortener. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreCreate ready-to-share links on the fly. Zapier's URL Shortener spits out a simplified version of any link you throw its way. Pass that link to Twitter, drop it in an email, or send it along to any Zapier-connected app.
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